Notice] Emergency Server MaintenanceHello, this is the Xcroll Service Operations Team.

We would like to inform you about an upcoming server maintenance.Due to an unexpected surge in the number of users and an overwhelming increase in data volume, we will be conducting an emergency server update. To enhance service quality and security, we will proceed with a security update as per the schedule below. Please note that service access may be unstable during this time, so we kindly ask you to refrain from using the app.

• Maintenance Schedule: March 5, 2025, 3:00 AM – 5:00 AM (approximately 2 hours)

• Maintenance Details: Server update

• Impact: Limited app access and temporary unavailability of point accumulation※ App access may be unstable, and point accumulation will not be available during the update.

※ Some errors may occur until March 9, 10:00 AM, as we work to stabilize the service after the update.We sincerely appreciate your understanding as this is an unavoidable measure due to the unexpected increase in users and interest. We will continue to do our best to provide a smooth service experience.We deeply apologize for any inconvenience this may cause.Sincerely,

Xcroll Service Operations Team